Video & Task
To make a video, upload a clear front-facing image that shows the shoulders and has no obstructions. Then, either type the text you want the avatar to say or upload/record your own audio. Select a voice from 1,000+ options in 88 languages, click Generate, and your talking video will be created quickly.
Every registered user gets 10 free credits plus a weekly visit bonus (the amount depends on your plan tier). The free credits are enough for a short talking video of roughly 30 seconds. Once all the free credits are used up, you’ll need a subscription. We believe this gives you plenty of time to fall in love with our product.
If you’re on a paid plan, open the Assets page (https://app.visionstory.ai/assets), click the video you’re not happy with, and use the feedback button on its details page. Feedback is available for talking-avatar videos, Video Podcast, AI Presentation, AI Video Agent, and Viral Music; we review it, and if we confirm the issue, the credits for that task are refunded. Failed tasks are refunded automatically, so they don’t need feedback. Face Swap and AI Video Generator (Kling, Seedance, Wan) results have no feedback button — open a support ticket or email us at feedback@visionstory.ai instead.
The maximum video length supported depends on your subscription plan. Free users can generate videos up to 30 seconds. The Pro plan allows up to 3 minutes, and the Advanced and Ultra plans allow up to 10 minutes.
VisionStory supports 9:16 (portrait), 16:9 (landscape), and 1:1 (square) aspect ratios for video creation.
To remove the watermark from your videos, you’ll need to subscribe to one of our paid plans.
You can turn on the Green Screen feature when generating. A Green Screen Video is a video where the background is filled with a solid green colour, making it easier to isolate the person in the foreground. You can import this video into editing tools like CapCut to replace the green background with another image or video of your choice. You’ll need to subscribe to at least the Pro Plan to use the Green Screen feature. For V-Character talking video, Green Screen adds 0.25 times the base credits. The base is 1 credit per 4-second interval, with partial intervals rounded up; the Green Screen charge is rounded up separately to a whole credit and added to the video cost. A 60-second video uses 15 base credits, so Green Screen adds 4 credits, regardless of the resolution.
An HD video is a video with 720p resolution, while an FHD video is 1080p resolution. You can select either HD or FHD when generating your video. To use the HD feature, you’ll need to be on at least the Pro Plan. For FHD videos, you’ll need to subscribe to the Advanced Plan or higher.
You can control the emotions and expressions of the person in your video by choosing from options like cheerful, angry, marketing, news, or singing. These are designed for different scenarios, so you can customise the video to suit your needs.
No, only you can see the videos you create. However, if you share the generated video using a share link, others will be able to view it.
To delete a video, go to the video details page and click the delete button. Please note that once deleted, this action can’t be undone.
The number of tasks you can submit at once depends on your plan: free users can submit 2 tasks, Pro plan users can submit 4 tasks, Advanced plan users can submit 6 tasks, and Ultra plan users can submit 10 tasks simultaneously.
While we do our best to provide enough computing power for all users, your task might be placed in a queue if there’s high demand or limited resources at peak times. Tasks are prioritised according to your subscription level, with higher-tier plans getting higher priority in the queue.
AI automatically generates a title for each video you create. If you’d like to change it, go to the assets page (https://app.visionstory.ai/assets) and click on your video. On the video details page, you’ll find a rename button. When you download the video, the file will be named using your chosen title and the creation date for easy organisation.
To improve the generation result of your video, make sure you upload a clear, front-facing, high-resolution image with visible shoulders and no obstructions. Use high-quality audio for speech, and choose the right emotions and expressions for your character. Lip sync tends to perform better with smiling expressions. If you get unsatisfactory results on a paid plan, use the feedback button on the video details page to submit feedback, and you may receive a credit refund for that task.
In most cases, this issue is on the user’s side. Please check your internet connection to make sure it’s stable. We recommend using mainstream browsers like Chrome or Safari to access our website and download videos, as some less common browsers may have compatibility issues. If the problem persists, please email us at feedback@visionstory.ai for further assistance.
Yes, VisionStory provides an API for video generation. You can find the API documentation here: https://app.visionstory.ai/openapi/docs
VisionStory offers 720p, 1080p, and 2K video resolutions; higher resolutions are available on higher plan tiers — see the pricing page for your plan’s limit. For V-Character talking video, the base is 1 credit per 4-second interval, with partial intervals rounded up. 720p has no resolution add-on; 1080p adds 0.5 times the base credits, and 2K adds 2.5 times the base credits. The resolution add-on is rounded up to a whole credit before it is added to the base. A 60-second video costs 15 credits at 720p, 23 at 1080p, or 53 at 2K, before optional Green Screen charges. AI Presentation videos render at 1080p or 2K (there is no 720p option) and have their own 4-second rate; Video Podcast has its own per-second rate; AI Video Agent (Avatar Story) and Viral Music cost 1, 2, or 5 credits per second at 720p, 1080p, or 2K.
Our native talking-video model is V-Character, which generates talking videos with expressive faces, accurate lip sync, and dynamic hand and body movements. We also offer external cinematic video models—Kling, Seedance, and Wan—which are billed per second of output and cost more than native generation.
To download your video, go to the Assets page (https://app.visionstory.ai/assets), select the video you’d like to download, and click the download button on the video details page.
