Credits

  • What is the conversion rate between credits and minutes for video creation?

    For standard video creation, 1 credit is used for every 15 seconds of video, and even videos shorter than 15 seconds will use 1 credit. HD videos require double the credits compared to standard videos, and green screen videos need 1 extra credit per minute.

  • How can I purchase additional credits?

  • Are credits refundable?

  • What happens to my credits when I upgrade my plan?

  • What happens to my credits if I downgrade my plan?

  • What happens to my credits if I cancel my subscription?

  • What happens to unused credits in my subscription plan?

  • How are credits given when I switch to annual billing?

  • Does VisionStory provide weekly or daily login credits?