Credits

  • What is the exchange rate between credits and minutes for video creation?

    For standard video creation, 1 credit covers 15 seconds of video, and even videos under 15 seconds will use 1 credit. HD videos require double the credits of standard videos, and green screen videos cost an extra 1 credit per minute.

  • How can I purchase additional credits?

  • Are credits refundable?

  • What happens to my credits when I upgrade my plan?

  • What happens to my credits if I downgrade my plan?

  • What happens to my credits if I cancel my plan?

  • What happens to unused credits in my subscription plan?

  • How are credits given when I switch to annual billing?

  • Does VisionStory provide weekly or daily login credits?